Telephones

Any Emergency (Fire, Police, Ambulance) from any landline or mobile telephone on the road or in San Felipe dial 911

For years, the procedures for dialing telephone numbers in Mexico has been a mess. This is all changing on “Telephone Day”  August 3rd  2019.

Rather than trying to explain all the nuances of the system , here are the new procedures:

To call any telephone (landline or mobile) from any telephone (landline or mobile) anywhere in Mexico, dial its 10 digit (area code +number).

For example, to call the Secretary of Tourism office in San Felipe you must dial all 10 digits (686) 577 1865, even if you are in San Felipe.

To call any telephone in Mexico from another country, you must dial your international access code + Mexico country Code + the 10 digit Mexican phone number (landline or mobile).

For example, to call the Secretary of Tourism office in San Felipe from New York you would dial 011 52 686 577 1865. If you are using a cellphone to make the call, you can use the “short cut” international code “+1” that enables a cellphone from any country which is roaming in any other country to automatically insert the correct international code. So, on a cellphone calling San Felipe from anywhere in the world, you would dial  +52 686 577 1865 for the Secretary of Tourism office

Internet Access

Telnor, the telephone company, is basically the only game in town if you want a DSL line using their wired or wireless service.

Many restaurants and bars around town have wireless internet for their clients and this is the best system to use if you want to do casual, non-sensitive, work. You will likely have to ask for a password from the staff. Note that most access points use the default WEP encryption as provided by Telnor in the setup. This system is very vulnerable and another person connected to the access point can easily hack into your computer or watch what you are doing. Do NOT use these systems to do online banking or credit card transactions.

Telmex supplies wireless internet along the San Felipe Malecon that is available for visitors. For best access, sit in a location close to the Taco Factory and follow instructions when you open your web browser. Residents with a landline phone can log on with their prodigy email address and password to get premium service (2MB/s down and 1MB/s up).

Local Police 686 577-1134 (or dial 911 in emergency)

Hospital Buen Pastor 686 577-0391

Red Cross 686 577-1544

Dr Victor Abasolo 686 577-1706

Fire Dept 686 577-1882: (Ambulance also)

Mayor’s Office/ Delegacion Municipal 686 577-1021

Secretary of Tourism office 686 577-1155, 686 577-1865 (phone/fax)

Taxi For the taxi stand by Bancomer opposite the Rockodile, dial mobile 686-211-9943, for the stand in front of China Inn on Chetumal dial 686 577-1293

Chamber of Commerce (COTUCO): 686 577-2300

District Attorney 686 577-1110

Immigration Office 686 577-1083

Port Captain 686 577-1577

Federal Preventive Police 686 577-1045

Airport 686 577-1368

Health Center 686 577-1521

State Judicial Police 686 577-1203

Civil Protection Unit 686 577-1433

Civil Aeronautics(Airport) 686 577-1865

Businesses that you will eventually have to deal with

Bancomer 686 577-1090 or 1051

Comision Federal de Electricidad 071

Telnor 686 577-1000

Important telephone numbers while on the road: These work anywhere in Baja on cellphones or landlines

Tourist assistance 078

Emergency help from any phone (police, ambulance, accidents..) 911